Legal & Privacy
Privacy Notice
This Privacy Notice explains how TindaIland collects, uses, stores, protects, and discloses personal information in connection with resident verification, account administration, orders, services, support, and other TindaIland activities.
Who We Are
TindaIland is an independently owned and operated resident business established by I-Land Residences unit owners.
TindaIland is not affiliated with, sponsored by, endorsed by, or operated by ISOC Land, the I-Land Residences Condominium Corporation, the Property Management Office (PMO), or any of their affiliates.
For purposes of applicable Philippine data privacy laws, TindaIland acts as the Personal Information Controller for personal data collected through its website, forms, messaging channels, and resident services.
Information We Collect
Depending on the service used, we may collect information such as:
- Full name
- Mobile number
- Email address
- Tower and unit information
- Residency verification information
- Account and login information
- Order and transaction details
- Payment confirmation information
- Service requests and booking details
- Support conversations and communications
- Technical and security information related to use of the platform
We aim to collect only information that is reasonably necessary for the stated purpose.
How We Use Information
Personal information may be used for:
- Resident verification
- Account creation and administration
- Processing orders, bookings, and service requests
- Payment validation
- Customer support
- Security and fraud prevention
- Maintaining transaction and service records
- Improving TindaIland services
- Compliance with legal and regulatory obligations
Where required, we will ask for consent before processing personal information. In other cases, processing may be necessary to provide a requested service, fulfill a transaction, comply with legal obligations, or pursue legitimate business and security purposes permitted by law.
Disclosure and Service Providers
TindaIland may share limited personal information with authorized personnel and service providers only when necessary to operate the platform, process transactions, provide requested services, support users, maintain security, or comply with applicable law.
Service providers are expected to handle personal information only for authorized purposes and subject to appropriate confidentiality and data protection safeguards.
TindaIland does not sell residents' personal information.
Data Protection
We use reasonable organizational, physical, and technical measures to protect personal information against unauthorized access, disclosure, alteration, loss, or misuse.
Access to resident information is limited according to authorized roles and business need.
Resident support conversations are accessible only to the resident concerned and authorized TindaIland personnel, except where disclosure is required by law or necessary to investigate security, fraud, or misuse.
Data Retention
Personal information is retained only for as long as reasonably necessary to fulfill the purpose for which it was collected, satisfy legal, accounting, tax, security, or contractual requirements, or establish, exercise, or defend legal claims.
When information is no longer required, it will be securely deleted, anonymized, or disposed of in accordance with applicable requirements.
Your Privacy Rights
Subject to applicable Philippine law, you may have the right to:
- Be informed about how your personal information is processed
- Request access to your personal information
- Request correction of inaccurate or incomplete information
- Object to certain processing
- Withdraw consent where processing is based on consent
- Request deletion or blocking of information when legally applicable
- Obtain a copy of certain personal information
- File a complaint with the National Privacy Commission
Resident Verification
Information submitted for resident verification is used to determine eligibility for resident-only TindaIland services.
Submitting verification information does not create any affiliation between TindaIland and ISOC Land, the Condominium Corporation, or the Property Management Office.
Contact
For privacy questions, requests, or concerns, contact:
TindaIland Privacy Contact
support@tindailand.com
We may update this Privacy Notice from time to time. Material changes will be communicated through the website or other appropriate channels.
Last Updated: August 16, 2026