Terms and Conditions

About TindaIland

TindaIland is an independently owned and operated resident business established by I-Land Residences unit owners.

TindaIland is not affiliated with, sponsored by, endorsed by, or operated by ISOC Land, the I-Land Residences Condominium Corporation, the Property Management Office (PMO), or any of their affiliates.

Eligibility

Certain TindaIland services are intended exclusively for eligible I-Land Residences Sucat residents and may require an approved and active resident account.

TindaIland may request reasonable information necessary to verify eligibility.

Account Use

Users are responsible for:

• Providing accurate and current information
• Maintaining the confidentiality of their account credentials
• Preventing unauthorized use of their account
• Promptly notifying TindaIland of suspected unauthorized access

Users must not impersonate another person or create accounts using false information.

Orders and Availability

All products and services are subject to availability.

Submitting an order does not guarantee acceptance until availability, pricing, and payment requirements have been confirmed by TindaIland.

TindaIland may decline or cancel an order where an item is unavailable, information is inaccurate, payment cannot be validated, or fulfillment is not reasonably possible.

Prices and Payment

Prices displayed or confirmed by TindaIland are in Philippine pesos unless otherwise stated.

Applicable charges will be communicated before completion of the transaction.

Customers are responsible for reviewing the order summary and total amount before payment.

Orders may be prepared only after payment has been successfully validated, unless another arrangement has been expressly agreed.

Pickup, Delivery and Service Fulfillment

Pickup locations, delivery arrangements, service schedules, and other fulfillment details will be communicated during the transaction.

Residents are responsible for providing accurate contact and location information and following agreed pickup or service arrangements.

Cancellations, Refunds and Replacements

Cancellation, refund, replacement, and rescheduling requests are subject to the nature of the product or service, its preparation or fulfillment status, applicable consumer protection requirements, and any specific policy communicated at the time of purchase.

TindaIland will not restrict rights or remedies that consumers are entitled to under applicable Philippine law.

Wellness and Other Services

Bookings for wellness or other resident services are subject to therapist or service-provider availability, confirmed schedules, applicable service conditions, and resident eligibility.

Specific health, safety, cancellation, or service conditions may be communicated before confirmation.

Community Parking

Community parking services are subject to availability, payment verification, applicable minimum periods, and the separate Community Parking Guidelines.

Parking arrangements offered through TindaIland do not create any representation that TindaIland manages or controls condominium common areas.

Users must comply with applicable condominium, property management, safety, and access rules.

Community Rules

Use of TindaIland services does not exempt residents, guests, suppliers, or service providers from complying with applicable condominium rules, security requirements, access procedures, and Property Management policies.

Where a TindaIland activity requires separate condominium or Property Management approval, that activity will be subject to the applicable approval and community rules.

Platform Conduct

Users must not:

• Misuse the platform
• Impersonate another resident
• Attempt unauthorized access
• Submit unlawful, abusive, fraudulent, or misleading content
• Interfere with platform security
• Use TindaIland services for unlawful purposes

TindaIland may restrict or suspend access where reasonably necessary to protect residents, the platform, or other users.

Privacy

Personal information is processed in accordance with the TindaIland Privacy Notice and applicable Philippine data privacy laws.

Intellectual Property

TindaIland branding, logos, website content, graphics, photographs, text, and other original materials are owned by or licensed to TindaIland unless otherwise stated.

They may not be copied, reproduced, distributed, or used for commercial purposes without permission.

Complaints and Support

For orders, service concerns, account questions, complaints, or requests for assistance, contact:

support@tindailand.com

Support is generally available daily from 6:00 AM to 10:00 PM, Philippine Time, subject to operational availability.

TindaIland will make reasonable efforts to address complaints and consumer concerns promptly and fairly.

Changes to These Terms

TindaIland may update these Terms and Conditions as services, legal requirements, or operating practices change.

Material updates may be communicated through the website or other appropriate channels.

Last Updated: August 16, 2026